On Hold Messages for business in White Plains that help you stand out

On hold messages for business can help businesses in White Plains accomplish more on every phone call.  How? Think about your best opportunities to win over a new customer, or to sell more to an existing customer.  You’ve got one chance to make a great first impression, and convince your prospect that you can help them, and that you’re the right choice.

Today’s consumer will start by Googling, and if your SEO works, find your website.  That’s the first step.  But look at any website (like yours) and your telephone number is prominently displayed.  Your goal is for prospect to call you to “take the next step.”

What happens when customers call?  AT&T says that 69% of business telephone calls are placed on hold, for an average of 45 seconds.  If you’re lucky, your caller will still be there when you pick up the phone again.  But time is ticking and the pressure is on.  Will you have enough time to make the sale?

On Hold Messages for business in White Plains help make the sale

Are you taking every opportunity to give your prospects information that they want, and that you want them to have.

Success comes from using every opportunity to its fullest.  When your phone rings, it’s someone who wants help, and wants to know if you’re their best option.  Why not let them know?

You can use On hold messages for business in White Plains

Making every phone call more productive is easy.  Businesses of every description do it throughout New York State.  Here are 6 steps to creating a marketing message on hold that will make your PBX or VoIP Phone System a more valuable sales tool:

– Think about your caller first: that’s because “nobody likes to be sold, but they love to buy” (the “mantra” of Jeffrey Gitomer).  So don’t just try to sell them.  Help them.

– Think about the very first question your customers ask: that’s probably their “hot button”…what’s really on their mind…and the first hurdle you have to face

– Give callers information that they need to the best decision.  Educate them about the factors that go into buying what you sell.  There are important factors that go into finding the solution they want and the value they need.

– Write a script. Then wait a few days and read it again…out loud.  You’ll be more critical if you actually hear what you’ve written better if you read it aloud.

– Attention spans are short, so keep your messages short too.  If your messages are interesting your callers will want to think about them, so follow each message with enough time to consider what you said.  Try 10-12 second of royalty free hold music.

– If you have customers who call you regularly, don’t bore them: update your messages and phone hold music from time to time: changing them seasonally is easy to handle, and often relates to the seasons of your business.

Try On hold messages for you business in White Plains

Are you doing everything you can to help your customers: for ideas on how phone hold messages can work for you, call to sign up for a free “Discovery Session.”  In White Plains and throughout Westchester County, NY, talk with Peter Serri at 914-761-1313, or click here for more information.

 

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Music on hold for Vonage Phones | Easy Upgrade You Can Use

Music on hold for Vonage phones is one of the features you gain when you upgrade to your new VoIP System.  But New York businesses need more.  So why not sound more professional by upgrading all the way to marketing messages on hold instead?

Music on hold for Vonage Phones isn’t enough

Think about your own experience: New Yorkers are busy.  Everyday you make phone calls to businesses, to solve a problem, get information, or place an order.  AT&T research shows that 69% of business calls are placed on hold (and I feel like it happens every time).  Why not improve your customer experience by giving your customers something that they want, and that you want them to have.  Instead of asking them to listen to music on hold, offer them messages on hold.

Messages on hold is more welcome than music on hold for Vonage Phones

Why do your customers call you?  When you think about it, every call is a call for help.  So give it to them!

Messages and music on hold for Vonage phones

A professional marketing message can start giving your telephone callers the help they want:
– information about your products and services
– helpful ideas about new ways that you can help them
– specific pages on your website where they’ll find key information
– useful advice on how you’re different from your competition

Don’t settle for just music on hold for Vonage phones

Music on hold was invented by an inventor and entrepreneur in 1962 purely by mistake, and in its early years callers appreciated this advancement.  But half a century later your callers aren’t as easily amused!  Updating this half-century old feature to give your callers the latest information, updated regularly is a necessity.

The Informer makes it easy to implement marketing messages on hold.  They deliver the right information to the right people at the right time. Informer Marketing professionals do everything for you:
– develop a strategy to help reach your most important goals
– write and continue to revise your on hold script until it’s perfect
– record your on hold recording with a professional voice over talent
– mix it with licensed background music
– and even supply a free digital on hold player with any of our full service plans
– then we proactively suggest timely ideas throughout the year to keep your on hold messages powerful and productive on every phone call, in every season.

Are you ready to take the next step past music on hold for Vonage Phones?

Call us or click here for a Free Discover Session for Vonage Users, to find out how powerful this new marketing tool can be.  We’ll help you sound more professional and sell more, with your most powerful new marketing tool. In New York Call 212-355-6980.  In Connecticut call 203-655-3920.  And nationwide call us at 800-862-8896.  Call today.

Manhattan, The Bronx, Queens, Brooklyn, and Staten Island Businesses use Informer
Messages on hold as the newest upgrade to their VoIP Phone Service.

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Small Business Phone System for New York Businesses

Small Business Phone System features continue to multiply: VoIP phone service is the newest trend in business phones for New York companies: like mobile phones it’s easy to get caught up in tech exciting tech of these “cloud” based phones. But what’s your real goal when you’re moving to a new phone system?

Small Business Phone System Goals

Before you invest in a new system, think about your goals. Take a look at your business, and the way that you work: do you get lots of calls? Does the size and makeup of your team constantly change, or is it relatively stable?  Is your workforce mainly inside the office or is it mobile?  Are you hoping to integrate your phone with email, voicemail, CRM, and other computer based features?  Is flexibility and ease of upgrading key to your decision, or basic efficiency, stability, and long term cost effectiveness preferred?

The real goal for your small business phone system

The bells and whistles of the newest PBX, IP-PBX, and VoIP phone systems would even amaze a New Yorker. But the bottom line is that your telephone system is really a marketing tool, and it’s there to earn you profits.

How can you make your small business phone system more profitable?

Why not make every telephone call more productive?  Why not accomplish more, by giving your callers more of the information that they want, and that you want them to have?
How?

Informer Messages on hold work for New York Businesses that know that, no matter how hard they try, #holdhappens.  Busy offices like yours often get calls in waves…they never come “one by one.” Often callers are asked to “please hold.”  That can either work for you, or against you. It’s a moment when your caller can be bored, and frustrated, and just hang up.  We know.  New Yorker’s aren’t known for their patience!
There’s another option: customers can get interesting information about your business, about what makes you unique, and more of the ways that you can help them.

Informer Messages work on your small business phone system

New or old, Informer Marketing Messages work on phone systems throughout Manhattan, Brooklyn, Queens and The Bronx.  They can educate your callers about what makes you special.

How does they work?

Your Informer marketing consultant first learns about your business, then develops a custom strategy to help you accomplish more of your goals.  We’ll write and revise the script until you’re 100% satisfied, and then create a broadcast quality recording with hold music in the background, that your callers can hear.  Your new phone messages will be formatted for your phone system, or we can provide a free digital message recorder. And then we’ll proactively work with you to keep your on hold marketing updated throughout the year.  So you can make the most of every new opportunity.

How can this work on your small business phone system?

The Informer can be your newest marketing tool, and give you an edge against your New York Competition. Call our New York City Headquarters at 212-355-6980 to sound more professional and sell more on every phone call.  Outside NYC call toll free 800-862-8896.  Or click here to set up your free Discovery Session.

The Informer works with small businesses all around New York: Manhatta, Brooklyn, Queens, The Bronx and Staten Island.  Outside NYC we work in Westchester, Nassau, Suffolk, White Plains, New Rochelle, Larchmont, Hempstead, Hicksville, Commack, Garden City, Valley Stream, Harrison, Port Chester, and in your town!

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