Tuesday, August 6, 2019

VTech CM18445 feature that your business needs to succeed

The VTech CM18445 has a secret feature.  Sure, it’s an inexpensive 4-line phone with lots of bells and whistles: it lets you answer calls with an automated attendant greeting, voice mail, and it can use cordless phones.  But the VTech phone has a feature that will help your business sound more professional.

VTech CM18445 Messages on hold

VTech CM18445 can play a professional Greeting and Messages on hold

Call any big company and you’ll probably be answered by a recorded “Auto Attendant” greeting.  Why?  Because your call is answered promptly, and they always sound professional.   Big companies get lots of phone calls, so callers frequently have to wait (“in a queue”) for “the next available representative.”  It can be frustrating, but it’s a fact of life.

What do you hear while waiting?  Professional Messages on hold.  They tell you about news about the company, and about their most profitable products and services.  Statistics show that these marketing messages are highly effective:

  • Callers listening to information on hold will continue to wait in a queue twice as long before hanging up (US West Communications)
  • Over 85% of callers prefer on hold messages over silence (Cellular Marketing Magazine)
  • 1 in 5 callers make a purchase or decision based on information they ear on hold (Telemarketing Magazine Survey)

Your callers don’t want to sit in dead silence.  They want help.

The VTech CM18445 helps you succeed

In the past only “big business” PBX phone systems offered “Automated Greetings” and could play messages on hold.  Then came VoIP phones that included this feature.  But the CM18445 is the only 4-line phone on the market that offers this feature.

Tell me more about how it will work for me!

Playing Messages on hold on the VTech CM18445

Loading greetings and on hold messages onto your Tech Phone is easy.  Step by step instructions take about 5 minutes to get you up and running, and sound more professional.  When you do

  • every caller will be greeted promptly and professionally
  • every caller in the queue, or placed on hold, will learn more about your business and how you can help them better
  • every caller will know that you’re the best choice to help them.
Considering the VTech CM 18445?

Right now your callers probably sit in “dead silence” on hold.  Turn every opportunity into a marketing opportunity, even when #holdhappens.  Call for a Free 15-Minute Discovery Session, and get ideas you can use to sound more professional and accomplish more on every phone call.  Call (800) 862-8896.  In New York, call our headquarters at 212-355-6980.  In Connecticut call 203-655-3920. Or click here to schedule your help session.

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