Dental Messages on hold give you the opportunity you’ve always wanted

Dental messages on hold give dentists in New York the opportunity you’ve been looking for: to educate your patients about your expertise, your practice, and how you can help your patients attain their best oral health.

Dental Messages on hold help your patients…and you!

What would you like you like your patients to know about if you had the chance? What would help improve their oral health? Making sure that New Yorkers have the brightest smiles? Reminding them about the necessity to schedule their next regular checkup? Flossing and brushing every day? How regular exams diagnose and treat cavities and other problems early? But you have such a short time to spend with each patient. When can you tell them?

What’s going to make the difference in your dental messages on hold?

Before you invested in your New York practice, you carefully weighed all the options. Each piece of equipment you bought was completely evaluated. It only takes a few moments to do the same for your on hold messages. Here are a few basics to think about when you’re considering phone hold messages:

• Free Messages? Tempting, but are they really free? Your professional training has taught you to look for problems. So look closer. Free messages are as tempting for you as sweets are to your patients. But, just like with cavities, you eventually pay for your mistakes. After your free demo, you’re usually trapped: “locked in” for years at a higher price than you should be charged. Look close. The problem is there.
• You goal is to educate your patients about your Generic messages, prewritten and chosen from a list, make you sound like hundreds of dentists. Maybe even ones right in your town.
• Customized? That means that your messages will probably come from a template. Your name, your location, and your hours of operation will be added. You don’t customize your treatment. Why trust customized marketing messages when it comes to your practice’s success?
• What does work is a complete examination followed by the right treatment: Start with a Marketing Consult: we’ll learn about your practice, your specialties, your goals, and (most importantly) your patients. We’ll develop a strategy specific to your practice and your dental on hold messages. You can see exactly how they’ll help you achieve more with no commitment.
• Proactive suggestions about topics that will help both you and your patients when we update your messages, and reminders so you’ll never miss new opportunities.
• Choose from a one-time recording that you can use forever, or marketing messages that can be updated on a schedule that’s right for you…the more you want to update, the more you save on each new recording.
• Ongoing support with your own dedicated Dental marketing specialist
• Free digital playback equipment is provided with our Full Service plans if needed for your phone system. Or we’ll digitally format your recording for your VoIP Phone Service.

Dental On Hold Messages give you a new opportunity

Today, when patients (or potential patients) call, you’re losing an opportunity. In your busy practice, up to 69% of your phone callers are asked to “please hold” (according to AT&T research, and confirmed by USA Today statistics). At busy times, this number may be even higher. As hard as we try, #holdhappens. Your callers wait…in dead silence, or bored by “hold music,” and you miss out on a perfect opportunity to give them important information.

Ready to find out if Dental Messages on hold will help you?

Call today to schedule your Dental Advertising Consult. You’ll come away with new ideas you can use today, all at no cost. Call today: In Manhattan, call (212) 355-6980. Outside NYC call, toll free (800) 862-8896.

 

 

Informer Messages are used by pediatric and family dental practices throughout New York, Queens, Brooklyn, Staten Island and The Bronx. Practices around the tri-state area, in Nassau and Suffolk, New Jersey, Westchester and Connecticut help their patients more on every call with the right messages on hold. Isn’t it time to learn more?

 

 

 

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What is Queue Time: it’s a great way to annoy and lose customers

What is queue time? Today it’s at an all-time high, according to Call Center Magazine.   It happens more times each day and at more businesses than ever before.  We’re a nation of “hurry up and wait.”  And it’s affecting your business.

Like your competitors, you spend most of your marketing budget trying to attract the attention of potential customers.  If you’re successful they’ll visit your website.  If you’re really successful, they’ll call you. And that’s where the problems start.  Increasingly long telephone queues and hold time frustrate customers.  A depressing Gizmodo.com article calculated that “you will spend 43 days of your life on hold.”

What is Queue Time: a lost opportunity

The time that your telephone callers spend waiting listening to hold music can make the customer experience unbearable.  Even the best hold music simply wastes time.  So why not break out of the box, and give your calls more?

Your callers are you potential customers.  Every call is…a call for help.  Callers want to ask questions so they can make an informed buying decision. They want to know about your products (or services).  Are they the right choice?

So why not give your callers information, instead of boring music on hold?  Replace telephone hold music with on hold messages for business.

What is queue time going to do?

How?  Custom developed marketing messages deliver information to your callers that they want…and that you want them to have.  They give you the opportunity to talk about product benefits…about quality…about what makes you unique.  In today’s hurried world, finding a chance to communicate this information can be a real advantage.

What is queue time solution?

What do most of your callers ask you about?  What are they focused on?  What are their problems, and your best opportunities to help them?  The best on hold messages start with on hold scripts that talk about these issues (your customers’ “hot buttons”).  We start by learning about your business and what makes you unique.  Then we learn about your customers and their needs.  Informer custom on hold productions are created specifically with your telephone caller in mind.  The end result is an on hold message recording that is easily understood, and always remembered.

How are you using your queue time?

Are you just making your callers wait?  Or are you helping them to make the right choice…buying from you?  Call for a free Queue Analysis: we’ll examine information about your callers, their current buying behavior, and how the right on hold phone messages can help you achieve more of your goals.  You’re just one phone call away from a more successful business. So call for a Free Queue Time Analysis session: call 800-862-8896.  Or click here to register.

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Veterinary On Hold Messages : So You Can Help More Pets in Connecticut

Veterinary on hold messages are the proven way to make “hold” time less annoying and turn it into an effective new marketing tool for your practice.  You’ve got a busy practice.  In Connecticut, pet ownership keeps increasing.  At many times during the day callers are usually asked to “please hold.”  When they are, what to your callers hear on hold?

• Silence
• Hold Music (better, but music on hold never anyone’s favorite music)
• VoIP Music (much worse: the “default” music that came with your new phone system)
• Beep Beep (the worst!)

Every time you make a caller on the phone hold, you’re losing an opportunity: to help them, and your business.  Here’s why.

Veterinary on hold messages help more pet owners

Your practice helps your patients and their owners in more ways than ever before, yet you don’t have enough time to educate them.  Why not eliminate your music on hold (or other annoying recording) and replace it with an informative telephone message: a custom message, focused on your practice and your clients’ needs makes hold time more valuable.

If you had an opportunity, what would you like your pet owners to know about?

• common pet ailments?
• parasite prevention tips?
• emergence pet preparedness?
• new pet care suggestions?
• insurance?
• when to come to the vet?
• what’s important in choosing their vet?

But when do you have time to tell them?

Achieve more on every phone call with Veterinary on hold messages

Messages on hold for veterinarians give you a new tool for keeping pets healthy.  Phone messages are an underutilized educational tool that help deliver your message to owners in a convenient way.  Instead of using a boring telephone message template with the “same old” messages as every business uses, a custom written on hold script can give you an effective ad on hold.

You’ll sound more professional with veterinary on hold messages

When your callers get more of the information they need when they call you, your practice sound more professional.  You can also add a professional voicemail greeting with your telephone message, so even reaching your answering machine is a pleasant experience.

Do you use veterinary on hold messages?

Or something else?  Every vet has a unique practice.  You’ve got an opportunity to let pet owners know what make yours special.  On hold marketing works with virtually any phone system, from traditional PBX to modern VoIP systems.  Why not find out about phone message recordings for your practice, and deliver the right message to the right people at the right time.  Book a complimentary 15-minute consultation today: In Stamford and throughout Fairfield County call (203) 655-3920.   In Hartford and Nationwide call toll free (800) 862-8896.

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