Messages on hold for Walk In Clinics help you book more consults

Messages on hold for Walk In Clinics help you increase first time visits, as well as patient loyalty, which translates into more consults every month.

Most patients only consider visiting you for the convenience you offer.  Messages on hold give you an effective way to inform patients about more the services you offer and how your practice is more than just convenient.

Messages on hold for Walk In Clinics build patient loyalty

Wouldn’t you like patients to understand that you’re the healthcare option that fits their entire family’s lifestyle?  The first step is educating them about additional services you offer.

How often do patients utilize your Walk-In Clinic?

In a year-long study featured in The Journal of Urgent Care Medicine® examined over 5 million visits to Urgent Care Facilities by 3.4 million patients.  That’s just 1.47 visits per patient.  The study identified “loyal” patients as utilizing services 2.7 times per year…almost 100% percent more.

So what’s the difference?

How do you help your patients more frequently?
The JUCM study shows that Loyal patients visit for less urgent primary care treatable complaints such as Bronchitis, Cough, Dizziness, Flu, Headaches, and Low Back Pain.

Messages on hold give your patients this helpful information, every time they have to wait on hold.  Most patients don’t think of your Walk In Clinic for these ailments because they don’t realize you offer them.  That’s easy to change.

Put hold time to use

Right now, your telephone callers probably wait on hold in dead silence, or listening to your telephone system’s “default” music.  Why not replace it with interesting information that can help your patients find the healthcare alternative that they’ve been looking for: becoming a loyal patient at your clinic.

For a free consult about how Informer Messages on hold can work for you, click for information, or for immediate help call us at (800) 862-8896 today.

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